Who is Salmat Speech Solutions?
Salmat Speech Solutions (formerly known as VeCommerce) is a leading supplier of customer service solutions that enable organisations to enhance consumer experience, improve efficiency, increase revenues and improve security and privacy for consumers. This is achieved through a detailed analysis of existing customer processes and the development and provision of applications that utilise speech recognition, voice biometrics and other related interaction technologies.
We have developed voice self-service solutions since 1997 and today are one of the world's most experienced and successful providers of applications that utilise speech recognition, voice biometrics and other related interaction technologies.
Latest News
Voice Leadership Forum Gears Up for Record Attendance
Thursday, 3 February 2011
Attendance at this year's Voice Leadership Forum is crucial for public and private executives who want to improve customer experience, increase security and drive contact centre innovation. Now in...
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Suncorp
Suncorp's four call centres handle over 4.5 million calls per annum. Confusion with their existing system and a desire to increase their customers' experience, led Suncorp to appoint... Read on
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