Client: TAB Limited
Title: Salmat Solution - a Winner with all TAB Stakeholders

Tab Limited is a major Australian entertainment organisation, specialising in wagering, media and gaming. 

Internet and telephone-based wagering accounts for 20 per cent of their wagering business. The telephone arm of the business answers approximately 20 million calls per annum. 

To combat the need to create a better experience for their customers by reducing waiting times, Tab engaged with Salmat to create a non-obtrusive, user-friendly solution. 

Salmat has helped Tab achieve its customer service levels with the implementation of their system.

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