Our Experience
With over ten years experience in delivering speech recognition and voice biometric solutions, Salmat is a proven market leader in a range of industries for delivering solutions that:
- Increasing security and privacy for both customers and businesses through our voice biometric applications
- Create a more positive customer experience by reducing customer contact effort
- Improve business efficiency by optimising contact centre technology and functions
Salmat’s focus on providing speech solutions that deliver optimal results is achieved through a combination of our technological and personnel expertise:
- Over 100 application deployments worldwide
- Industry-first integration of worldwide renowned speech recognition and voice solutions including the world’s first natural language speech recognition wagering implementation and an Australian financial services first, voice biometric solution
- Consultancy team dedicated to ensuring that solutions are closely aligned to business outcomes
- Range of technology integration choices to suit individual business requirements
- Choice of speech recognition and voice biometric application to suit mid-market organisations through to large corporations
- Project Management team committed to delivering the best possible outcomes for individual business projects
The connection between a successful deployment and customer experience are satisfied customers; customer experience is at the core of Salmat’s speech solution deployments and the main objective is to assist companies achieve this.
Experience Salmat's solutions for your own organisation.