Our Key Partners and Suppliers
Being a market leader, Salmat recognises the importance of having the right partners and suppliers to ensure that we can continually adapt and evolve to meet our customers' needs.
Genesys Telecommunications Laboratories
Genesys Telecommunications Laboratories, Inc., a subsidiary of Alcatel, is the leading supplier of Enterprise software for customer contact centres.
Salmat uses Genesys' software expertise to ensure that its clients are supplied with the best possible software products to meet individual customer requirements.
Visit the Genesys Website
Telstra
Telstra is a primary supplier of information communications technology with extensive experience designing and implementing solutions for contact centres.
Telstra supplies Salmat their ESS telephony platform and hosting experience, thereby ensuring that Salmat's clients are supplied with leading edge technology. Telstra's leading edge technology solutions and telephony communications experience allow Salmat's clients to supply an outstanding customer service experience.
Visit the Telstra Website
Auraya
Auraya is a world leader in voice authentication and biometrics security software.
Auraya's experience in providing biometric authentication software enables Salmat to provide its clients with world-class technology to prevent identity fraud and optimise the customer experience. The Auraya voice authentication platform adheres to individual security and user interface requirements.
Visit the Auraya Website
Aculab
Aculab offers a wide range of computer telephony hardware and software for integration into high performance communication solutions - from contact centres and IVR to prepaid services.
Aculab's products and services allow Salmat to provide high-quality, cost-effective solutions with superior reliability and support.
Visit the Aculab Website
Dialogic Corporation
Dialogic Corporation fosters the essential multimedia and signalling technologies that underlie its pioneering service applications.
Dialogic has invested heavily in its solutions, therefore enabling Salmat to deliver its clients world-class technologies based on hosted media processing and other multi-media products that allow its customers and partners to deliver innovative mobile, video, IP and TDM solutions for Network Service Providers and Enterprise Communication Networks.
Visit the Dialogic Website
Damovo
Damovo is a leading services company delivering world-class corporate communications.
Through consultancy, design, implementation and management, Salmat can provide its clients with expertise in a range of solutions including: data and converged networks, mobile solutions, e-collaboration, voice enabled solutions, enterprise relationship management and managed services.
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TelstraClear
TelstraClear is a voice and data company providing innovative market leading products, services and customer focus to the business, government, wholesale and residential sectors.
Salmat has had an ongoing relationship with TelstraClear for a number of years. This partnership allows Salmat to provide its clients with quality, cost-effective contact centre solutions.
Visit the TelstraClear Website
Gen-i
Gen-i successfully integrates IT and telecommunications services to provide converged ICT solutions for clients across New Zealand and Australia.
Combined with Gen-i's ICT solutions, Salmat can offer its clients an enhanced caller experience and speech recognition expertise.
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Nuance
Nuance is a market leader in core speech engine technology upon which, Salmat's range of high-performance speech solutions are built.
Nuance's speech recognition, text-to-speech and voice biometric engines share a long history of commercial success.
Visit the Nuance website